Privacy Policy

This Privacy Policy governs the manner in which UK Piers LTD collects, uses, maintains and discloses information collected from users (each, a "User") of the www.skegnesspier.co.uk website ("Site"). This privacy policy applies to the Site and all products and services offered by UK Piers LTD.

 

 

How we use collected information

UK Piers LTD may collect and use Users personal information for the following purposes:

  • - To improve customer service Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • - To run a promotion, contest, survey or other Site feature To send Users information they agreed to receive about topics we think will be of interest to them.
  • - To send periodic emails If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
  • When accepting bookings through online booking platforms 

 

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

 

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

 

When we store/process personal data What data we store/process The purpose(s) of storing/processing this data ("The purpose") Categories of recipients that we may disclose this data to and the purpose of such disclosure Time limits Consequences of revoking permission for us to store/process this data or failing to provide the data
When you place an order with us Your name, invoice address, delivery address, telephone number and e-mail address along with the items you've ordered and any (optional) password you chose to set with us. - To allow us to fulfil your order.
- To perform fraud checks on your order and your future orders to ensure your orders are genuine.
- To comply with tax and accountancy laws relating to record keeping.
- To allow you to easily see a list of your previous orders.
- To allow us to issue refunds to you.
- To allow you to place future orders more easily.
- To subscribe you to our e-mail newsletters, unless you object to this and to customise the offers and marketing information we send to be more tailored to you (also see the section below, about when you subscribe to our email newsletters).
- Our suppliers that run the secure servers that power our web site (to allow us to obtain and use your data).
- Our payment system providers, including our bank (to allow us to take your payment and verify your order is genuine).
We plan to keep this data for as long as is necessary in order to ensure we can continue to fulfil the items listed in "The purpose" column. We will not be able to fulfil your order, offer you a refund, or fulfil any of the other items set out in "The purpose" column.
Your payment details, including where applicable: any refund information, your card details, details sent to us from PayPal or other payment intermediary and your card address. - To perform fraud checks on your order and your future orders to ensure your orders are genuine.
- To allow us to take payment from you.
- To allow us to issue refunds to you.
- To allow you to place future orders more easily.
- To comply with tax and accountancy laws relating to record keeping.
- Our suppliers that run the secure servers that power our web site (to allow us to obtain and use your data).
- Our payment system providers, including our bank (to allow us to take your payment and verify your order is genuine).
We plan to keep this data for as long as is necessary, in order to ensure we can continue to fulfil the items listed in "The purpose" column. We may be unable to fulfil your order, and/or your future orders. We may be unable to issue refunds to you.
How you found our web site, along with the date and time and your IP address and the web browser and/or type of device you used to place the order. - For fraud prevention purposes and to ensure your order and your future orders are genuine.
- For statistical purposes to allow us to see how effective our advertising and marketing is (helping us to have a more informed approach to future advertising and marketing).
Our suppliers that run the secure servers that power our web site (to allow us to obtain and use your data) and help to run our advertising. We plan to keep this data for as long as is necessary, in order to ensure we can continue to fulfil the items listed in "The purpose" column. We may be unable to fulfil your order, and/or your future orders.
Which pages of our web site you have looked at, along with the date and time and your IP address and the web browser and/or type of device you used to place the order. - To allow us to tailor rmarketing to you to make it more interesting/targeted.
- For statistical purposes to allow us to see how effective our advertising and marketing is (helping us to have a more informed approach to future advertising and marketing).
Our suppliers that run the secure servers that power our web site (to allow us to obtain and use your data) and help to run our advertising. 24 months, after which we will only store this data in an aggregated, statistical format that will render the kept data completely unidentifiable. We will not be able to tailor the information we send to you as effectively.
If you clicked an advert to find our site, we may also store which of our advert(s) you clicked on, the date and time you clicked our advert, your approximate estimated location at the time you clicked, the weather at the time you clicked. - For statistical purposes to allow us to see how effective our advertising and marketing is (helping us to have a more informed approach to future advertising and marketing). Our suppliers that run the secure servers that power our web site (to allow us to obtain and use your data) and help to run our advertising. 24 months, after which we will only store this data in an aggregated, statistical format that will render the kept data completely unidentifiable. No consequences to you.
When you subscribe to our e-mail newsletters Your email address, the date and time you subscribed and how you subscribed. - To send you details of special offers, new products, and other general marketing information.
- To allow you to unsubscribe from our email newsletter service at any time.
The suppliers of the software and service that allows us to technically send e-mails to you. We plan to keep this data for as long as is necessary in order to send you e-mails, or in the case that you may have requested we no longer send you emails, in order to ensure that you don't receive any future marketing emails from us. We will no longer send you marketing emails, but if we don't store your email address and you place a future order with us, you will then start to receive marketing emails again. The best way to ensure you do not receive marketing emails from us is to use the "unsubscribe" link within one of the emails we have sent to you.
Which of our newsletters you have opened, and (if applicable) which areas in our newsletters that you have clicked on. - To allow us to tailor product recommendations, offers and other marketing to you to make it more interesting/targeted.
- For statistical purposes to allow us to see how effective our advertising and marketing is (helping us to have a more informed approach to future advertising and marketing).
The suppliers of the software and service that allows us to technically send e-mails to you. 24 months, after which we will only store this data in an aggregated, statistical format that will render the kept data completely unidentifiable. We will not be able to tailor the information we send to you as effectively.
When you contact us via a form on our web site The information that you have entered into the form, your IP address, how you found our web site. - In order to respond to and/or fulfil your message/request.
- In order to ensure your message is genuine.
- For statistical purposes to allow us to see how effective our advertising and marketing is (helping us to have a more informed approach to future advertising and marketing).
Any suppliers necessary in order to fulfil your message/request and check your message is genuine. Our suppliers that run the secure servers that power our web site (to allow us to obtain and use your data) and help to run our advertising. This will depend on the need to keep your information, which will depend on the nature of your message/request. We will be unable to fulfil your request or respond to your message.



Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

 

Changes to this privacy policy

UK Piers LTD has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

 

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Skegness Pier

Grand Parade

Skegness

Lincolnshire

PE25 2UE

info@skegnesspier.co.uk

 

This document was last updated on 06/04/2018

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